Landmark Group
Sales associates work with customers to find what they want and ensure a smooth sales process transactions. They often help the customer with returns, refunds, and resolve common complaints.
Responsibilities
· Ensure merchandise are requested daily and is received in correct quantity from the warehouse and other shops. Inform supervisor on short / excess received.
· Acknowledging the correct / short receipt / dispatch of merchandise in the section.
· Ensuring Merchandise is correctly tagged & bar-coded.
· Assisting management in identifying potential shop lifters.
· Ensuring garments are security tagged & place of tagging.
· Consistent supervision of such categories / being alert / not leaving unattended.
· Contributing ideas to control pilfer ages & reporting to shop manager any unusual/suspicious activity in Retail.
People and customers
· Available for the customer at all times.
· Establishing eye contact & greeting the customer.
· Determine customer needs & assist customer in purchase decision.
· Mentioning new arrivals / styles to customer & make add-on sales.
· Guiding customer to alternative products in the absence of the product requested by customer.