Customer Service Officer Jobs in Abu Dhabi

Jobs Description

VFS Global is hiring highly motivated customer service and operations officers to join their team in Abu Dhabi.

Responsibilities

• Provide general administrative support to the operations, including record keeping and handling phone inquiries.
• Ensuring a positive customer experience.
• Assist applicants in filling out application forms and guide them through the process.
• Address customer inquiries, concerns, and complaints promptly and effectively, striving to resolve as per customer’s satisfaction.

Requirements

• High school diploma or equivalent.
• Minimum 2 years of experience as customer service officer.
• Excellent communication skills.
• Proficiency in using computer applications.